Policies

Returns: All unopened items may be returned minus a 15% restocking fee and shipping charges. The only items that cannot be returned are pillows. The reason for no returns is a health issue. It is a government regulation that pillows cannot be returned unless defective. If a return is needed, please email us at customerservice@askdrwolff.com to get an RMA number. All return shipping charges will be incurred by the customer.

Your Privacy:
We never release to anyone, your name, address, credit card number or any other personal information.

Shipping:
Our shipping charge includes shipping and handling fees. We ship by Postal Service Ground or UPS ground. You should have your order within 10 days. If USPS or UPS cannot deliver your order to the Ship-to address, they will automatically return the item to our warehouse. If the item you ordered is not in stock, we will notify you by email. Orders placed after 10:00AM PST on Friday are not processed until Monday.

Pricing Policy:
Prices listed here apply only to products offered and sold online. 

Security:
You are shopping on a secure website that goes to great lengths to guarantee that your credit card information is not intercepted! We use the industry-standard Secure Sockets Layer (SSL) technology to prevent the information from being intercepted. For more information see our Privacy Policy.

 Dr. Kenneth M. Wolff, DC
811 W. San Marcos Blvd. San Marcos, CA 92078
760-744-8223 Fax 760-471-0549